Valve’s Gabe Newell today issued a new statement to update Steam users about the company’s ongoing investigation and actions related to the Steam hack/intrusion late last year. The gist of the note, which you can read in its entirety below, is that Valve’s still looking into things but is proactively letting its users know that encrypted credit card info may have gotten into the hands of the intruders. Newell does not believe, however, that the credit card data has been compromised.
Here is Newell’s full statement, which is also being sent to all Steam users:
Dear Steam Users and Steam Forum Users,
We continue our investigation of last year’s intrusion with the help of outside security experts. In my last note about this, I described how intruders had accessed our Steam database but we found no evidence that the intruders took information from that database. That is still the case.
Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008. This backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords.
We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised. However as I said in November it’s a good idea to watch your credit card activity and statements. And of course keeping Steam Guard on is a good idea as well.
We are still investigating and working with law enforcement authorities. Some state laws require a more formal notice of this incident so some of you will get that notice, but we wanted to update everyone with this new information now.