Microsoft today changed the Xbox 360 warranty from 90 days to one year from the date of purchase in the United States and Canada, making the North American warranty consistent with the standard one-year Xbox 360 warranty available throughout most of the world.
Effective today, the one-year warranty is the standard for the Xbox 360. Customers who experience hardware issues within one year of purchase can have their consoles repaired at no cost. In addition, the new warranty policy is retroactive, so consumers who may have already paid for an out-of-warranty Xbox 360 repair within one year of purchase will be eligible for reimbursement of their repair charges.
Customers who have already paid out-of-warranty repair charges within their first year of ownership can expect reimbursement checks for the amount of their console repair in approximately 10 weeks. Reimbursements will be automatically distributed, so customers do not need to contact Microsoft.
